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Preply is an online language learning marketplace, connecting tutors to hundreds of thousands of learners in 180 countries worldwide. More than 40,000 tutors teach over 50 languages, powered by a machine-learning algorithm that recommends the best tutors for each learner.
22 травня 2018

Customer Insights Manager (вакансія неактивна)

Київ

Необхідні навички

Your competency profile:

📌 Fluent English is a must (multinational team);
📌 Ability to get valuable information from the most introverted people;
📌 Previous working experience in support/marketing research/sales will be highly appreciated;
📌 Excellent Excel and PowerPoint skills, SPSS statistics is a plus;
📌 Desire to work with flexible schedule to cover different time zones;
📌 Fluent Portuguese or Polish is a big plus;
📌 Ability to pull out mind-blowing creative ideas;
📌 Being an excellent team player that takes care of people;
📌 Ability to keep calm in a stressful situation;

Пропонуємо

What we offer:

📌 An opportunity to join a worldwide educational product and build the global brand in online tutoring space;
📌 Personal and professional growth driven by a strong team, supportive world-class investors (including the Booking.com co-founder), and interesting challenges to build the global leader;
📌 Friendly, open, dynamic and international working environment;
📌 Company, where your opinion will be highly valued and appreciated;
📌 Enthusiastic team with no bureaucracy and corporate stuff;
📌 Flexible working conditions to support your personal needs;
📌 Strong financial package to live a great life and keep saving.

Looking for a company that inspires passion, courage and imagination, where you can be part of the team shaping the future of global education? Want to shape how millions of people learn, teach, connect, and share knowledge worldwide? If you’re interested in joining a purpose driven community that is dedicated to creating an ambitious and inclusive workplace, join Preply — a company you can be proud to be a part of 😺

Обов’язки

Your expected outcomes:

📌 Ensuring high conversion rate from leads to payments
📌 Providing customers with unique user experience strongly focused on their needs;
📌 Conducting indeep phone interviews with our clients to identify their needs and requirements as well as constantly sharing insights with the team;
📌 Reaching our sales targets and marketing plans;
📌 Pioneering ideas in our constantly changing working approach with customers
📌 Usage of Pipedrive CRM; working in G-Drive and Excel for gathering and analysing data;

Про проєкт

Preply is a fast growing IT product company at an early stage of development, backed by Europe’s most prominent investors. 100 people are currently working on building a global human-to-human online tutoring marketplace with locations in Kyiv and Berlin.

We have more than 15 nationalities on board, that work in small cross-functional teams to continuously improve and scale user experience. We offer remote working days and the possibility to use our platform for self development. We challenge each other to learn more and faster, while promoting creative power and free will. Personal growth, a friendly and hierarchy-free atmosphere are guaranteed!

Openness, high speed and a global mindset are the main characteristics of our people. Our goal is to make Preply the leading platform in online tutoring and to inspire people from all over the world to learn faster!