This job might be for you if you have:
Advanced writing and verbal communication skills in English
Good command of Polish or German or Italian
First experience in a customer support role/ related experience
Problem analysis and solving skills
And you are:
Communicative and open-minded
Self-motivated, fast-learner, data-driven
Good compensation package
Highly professional, dynamic and international team
Free language classes
Comfortable working environment in the center of Kiev
Great culture and nice people around
Being our Customer Support Specialist at Preply means:
Supporting users within a multi-cultured environment
Minimizing number of tickets through a comprehensive FAQ and Knowledge Base
Enhancing customer experience by using best service practices
Preply is looking for a Customer Support Specialist to join our Kiev office. We appreciate our users and strive to help them as soon, professional and awesome as it is possible. If you feel the same way and people call you a “customer care geek” — let’s go further!