Preply is a global language learning marketplace, connecting 15,000 tutors with tens of thousands of students from all over the world. Founded in 2012 and backed by some of the world’s leading investors, Preply is on a mission to shape the future of effective learning.
14 октября 2020

Tutor Success Associate (full-time)

Киев

Необходимые навыки

— Outstanding written and verbal skills in English.
— Speak one or more of the following languages (optional): Spanish, German, French, Russian, Portuguese, Chinese, Arabic.
— Ability to understand customers’ needs and offer effective solutions.
— Ability to understand & synthesize data.
— Ability to execute instructions.
— Ability to work in teams.

Будет плюсом

— Experience in online companies, marketplaces is a plus.

Предлагаем

— An opportunity to join a worldwide educational product and build a global brand in an online tutoring space.
— Health insurance.
— Monthly bonus deposit for self-development on Preply.com.
— Paid vacation and sick leave.
— Ability to work remotely 1 day per week.
— Active office life with biweekly gatherings.
— A team where your opinion is highly valued and appreciated.
— Excellent office location in the city center.

Обязанности

— Manage new tutors’ approvals/tutors’ changes to the profile.
— Ensure approval of tutors in top subjects.
— Gather feedback and escalate accordingly to Preply product and methodology teams.
— Build a Preply community for tutors, and enable tutors to create and animate a community within their students, all within the Preply platform.
— Ability to support the tutor training team with ad-hoc tasks.

О проекте

Preply as a high-tech growth environment connects students and tutors from all over the world. We currently focus on effective language learning methodology, offering online lessons in over 30 languages from thousands of teachers.

Preply tutor’s experience is built from within by our Tutor Success team. Members of this squad play an important role in the quality of tutors accepted on the platform by having the ability to approve or further guide potential tutors and help the Training team in supporting tutors to further engage and retain students. The position is based in Kyiv, Ukraine.

Reasons to become a part of a Tutor Success team at Preply:
— Tutor Success Associates are the backbone of our tutor’s community — their skills and experience define us as a company and global marketplace;
— Preply is a passionate diverse team of 150 employees of 25 nationalities, helping to shape the future of effective learning;
— We are thriving in a fully international environment — you will have an opportunity to work with colleagues from all over the world in our modern Kyiv office and flexible startup mode.

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