— Excellent communication skills in English (Upper-Intermediate at least);
— Strong desire to be always helpful;
— Ability to build positive relations with users and colleagues;
— Ability to analyze and understand the core of each request — not just what but why it’s needed;
— Ability to effectively communicate technical information in non-technical terms;
— You should be a well-organized person, who it’s easy to rely on
— Striving to optimize any kind of ineffectiveness.
— Understanding of purchasing and/or spend management processes.
— Reasonable working hours, no night shifts;
— Ability to grow in different directions (Customer Success, Sales, Marketing, Product)
— Opportunity to work with an enthusiastic and open-minded team, passionate about customers’ goals;
— Competitive salary and benefits
— Flexible vacation/time-off policy
— Other fun perks like continuous learning reimbursements, office snacks & team trips
— Commitment to our values
You’ll become a significant part of a successful B2B SaaS company delivering real value to our customers from all over the world.
Your main tasks will include, but not limited to
— Helping the customers to configure the tool up to their business needs;
— Making sure the customer’s employees are trained and engaged well;
— Sharing feedback with the product team to implement new features or improve existing ones;
— Eliminating all the reasons that might make customers leave;
— Working on upsell opportunities.
Precoro is one of the most successful B2B saas companies with an office in Ukraine, we have clients from more than 70 countries, growing really fast, and really love our teammates. We are still small so you can see your input each day, send us your CV and we will answer all your questions.