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PortaOne has been developing billing, business support systems, and cloud telephony software for communication service providers for over two decades. We’ve helped over 480 forward-thinking telcos in 93 countries be market leaders while keeping the total cost of ownership for their business support system under control.
5 апреля 2021

Middle/Senior Technical Writer

Киев, Сумы, Чернигов, удаленно

Необходимые навыки

— English level — Upper-intermediate and higher
— 1,5+ years of technical writing experience in IT
— Experience documenting JSON-RPC API and SOAP API
— Experience with Adobe RoboHelp, Adobe Illustrator
— Experience with HTML and CSS


— Professional Development. At PortaOne, we offer a wide range of professional training: both on our products and those aiming to boost your professional skills. Also, you’ll join a team of experienced colleagues willing to share their knowledge. You can continue growing as a technical writer or even switch to another department
— Stability. In the modern world, our product is necessary, and this means that you will be in business, with exciting challenges and a stable income
— Great work culture. You’ll be joining a friendly, welcoming team, and you’ll have the opportunity to participate in fun team building and corporate events
— We work with licensed software (Adobe RoboHelp and Adobe Illustrator, Grammarly Pro) — you’ll have a chance to master these instruments
— Competitive salary in USD
— You can choose whether to work remotely or in a cozy office in the city center (after quarantine)
— Flexible schedule. You’ll have an 8-hour working day starting any time between 9 and 11 AM
— English classes with the experienced teachers
— Paid vacation and sick leaves


— Describe new functionalities of PortaOne products in a clear non-geeky language
— Create help files in Adobe RoboHelp
— Review API methods and parameters edit their descriptions
— Fact-check the existing documentation

О проекте

PortaOne is looking for a technical writer to join our team. You’ll be working with new release guides, handbooks that keep updating permanently. At PortaOne, we have complicated products — and we seek a professional that’ll be explaining them in clear and simple language. We aim that both engineers and decision-makers that might not possess enough technical knowledge could understand the instructions and our products’ benefits.

About company
PortaOne is a software developer for communication service providers. We help telcos develop and provide new communication services in places where they didn’t exist before or were inaccessible due to cost. Our products are a unique combination of commercial software (high-quality support, detailed documentation, etc.) while completely open to customers (open-source code, specific tools to support client-created modifications). If using a metaphor, we provide reliable hi-tech vans for communications industries’ Wild West pioneers.

The company was founded in 2001 — and now our staff consists of nearly 250 people. We have 480+ clients in more than 90 countries on all five continents. The demand for our products has been growing for over two decades, and the pandemic even boosted it. So if you look for a challenging job with a highly demanded product and a stable income, PortaOne is the right place!


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