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We offer round-the-clock excitement via classic games, in a free to play format, accessible everywhere. Playtika is the world’s largest Social Casino games company. We captivate audiences with beautifully produced, highly immersive social games. Playtika was the first to introduce free-to-play casino-style games to social networks.
18 января 2021

System Administrator (вакансия неактивна)

Днепр

Необходимые навыки

Requirements:
— 1-2 years of experience in a Help Desk environment is required.
— Previous working experience in providing helpdesk or customer support over the phone, IM, email, and/or remote session
— Service orientation personality with pleasant and good customer service skills
— Good self-learning ability and ability to prioritize planned and unplanned tasks
— Familiar with one of the next methodology: ITIL Foundation, Microsoft Certified Professional, MCSA Windows 10 HDI Desktop Support Technician ot CompTIA A+ Certification- Strong knowledge of core Active Directory services,Remote Desktop Services, and remote assistance tools, Linux server, VMWare or other Virtual platform.
— Knowledge and understanding of system management services (i.e MS SMS). — Strong working and supporting experience in PC, Mac, smartphones, tablets, printers
— Client focus: Identifies and satisfies the needs of clients. Continually pursues ways to provide value-added solutions. Builds relationships and trust with clients.
— Must have both verbal and written English communication skills.

Предлагаем

• Work with a creative friendly team at interesting projects using cutting-edge technologies.
• Comfortable office easy to reach from any spot of the city.
• Annual salary review and performance bonus paid quarterly.
• 21 working days paid vacation and sick leave.
• Sport compensation (Sport Life is our partner).
• Medical insurance (Ukraine and travel).
• Professional trainings and conferences.
• Free corporate English lessons.
• Help and support if you from other cities.
• Exciting company and team events — like this unforgettable party www.youtube.com/watch?v=Z8r9aBLCRY0.
• Visit our page and feel us here — www.facebook.com/playtikaua.

Обязанности

Responsibilities:
— Provide solid support to customers with a high degree of customer satisfaction and technical expertise
— Manage queue of incoming inquiries, determine prioritization, and address appropriately
— Respond to assigned customer questions, problems and concerns and adheres to SLA
— Own a follow-up tickets to closure
— Maintain and update internal knowledge base and self-service articles
— Provide PC services including imaging, deployment, repair, upgrade and asset management.
— Provide end user software services for Windows, iOS, Mac, Android- Provide dispatch service to remote users or sites (service end user at their location)
— Provide on-site support for network/server room, hardware upgrades or projects at site- Manage and report inventory at the site (Server room equipment, PC, accessories, mobiles, tablets etc.)

О проекте

About Playtika:

Playtika Holding Corp. is a leading mobile gaming company and monetization platform with over 35 million monthly active users across a portfolio of games titles. Founded in 2010, Playtika was among the first to offer free-to-play social games on social networks and, shortly after, on mobile platforms. Headquartered in Herzliya, Israel, and guided by a mission to entertain the world through infinite ways to play, Playtika has over 3,700 employees in 19 offices worldwide including Tel-Aviv, London, Berlin, Vienna, Helsinki, Montreal, Chicago, Las Vegas, Santa Monica, Newport Beach, Sydney, Kyiv, Bucharest, Minsk, Dnipro, and Vinnytsia.

Горячие вакансии

Все вакансии