Playtech is the world’s largest online gaming software supplier traded on the London Stock Exchange Main Market, offering cutting-edge, value added solutions to the industry’s leading operators.
27 лютого 2024

Product Operation Engineer (вакансія неактивна)

Київ, віддалено

Required Skills:

  • Technical education and mindset with attention to detail.
  • Upper-intermediate English proficiency at least.
  • Good email communication.
  • Ability to analyse application and system logs.
  • Troubleshooting and investigation skills set.
  • Understanding of network communications and protocols, including HTTP(S), TCP/IP, DNS, Firewall, Load balancing.

Will be a plus:

  • Experience with visualisation tools such as Kibana
  • Experience with Tracing like OpenTelemetry
  • Experience with Prometheus stack
  • Experience in MondoDB
  • Familiarity with Linux command line interface.
  • Experience in L2 production application support.
  • Experience with CI/CD tools and processes, including Git and Jenkins.
  • Programming/scripting on one of programming languages

Responsibilities:

  • Process internal and external customers’ requests and issues.
  • Conduct investigations of user complaints by application logs analysis and finding solution based on existing documentation.
  • Collaboration with partners and stakeholders through ticket systems and emails.
  • Apply requested application’s configuration changes and support their verification and testing process from the product side.

We offer:

  • Possibility to work with a product company
  • Professional growth
  • Educational possibilities
  • Competitive compensation
  • Both remote and office work
  • Warm and friendly attitude to every specialist