• Provide quality IT support for end-users
• Perform hardware and software installations
• Perform user, hardware and software accounting
• Documentation creation and maintenance
• Be initiative and positive team member
• Previous experience as an IT Support Specialist
• General MS Windows administration knowledge
• Experience in user hardware troubleshooting
• Basic knowledge of VmWare ESXi, MS AD, networking
• Good spoken and written English
• Excellent communication skills, strong customer orientation
• Calm, responsible, initiative, self-organized, eager to learn