Asterisk Engineer (вакансія неактивна)

Responsibilities:

• Solution and prevention of malfunctions in IP telephony;
• Handling appeals and solving problems of IP telephony users;
• Connection of trunks, SIP numbers, modification of the dial plan;
• VoIP administration (Asterisk);
• Planning and expansion of Asterisk servers;
• Ensuring the security of Asterisk servers;
• Integration of new services and technologies with Asterisk;
• Ensuring stable operation of Asterisk + CRM connection;
• Automation of processes related to the work of Asterisk + CRM (AMI, ARI, etc.);
• Creation of backup copies and their testing;
• Monitoring of communication systems and VoIP services.

Requirements:

• Work experience with Asterisk from 2 years;
• Advanced knowledge of Asterisk (writing dialplans, AMI, ARI, ODBC);
• Advanced knowledge of SDP/RTP/WebRTC protocols;
• Understanding of the SIP protocol, purpose and sequence of packets, ability to debug;
• Advanced knowledge of Linux (CentOS/Debian);
• Advanced knowledge of iptables/firewalld;
• Ability to write Bash/Python scripts;
• Experience in writing/optimizing SQL queries (MySQL database);
• Intermediate English level.

Nice to have:

• Experience with Enterprise solutions for contact centers (UCCE/UCCX/Genesys etc);
• Experience in creating reports for contact center analytics.

We offer:

• Stay in a team of like-minded people who want to create a cool employer brand;
• Opportunity for career and professional growth;
• Training at the expense of the company;
• Paid vacation (24 days);
• Paid sick leave;
• 4 days off;
• Days of personal events;
• Medical insurance;
• Free English courses.