Technical Account Manager (вакансія неактивна)

PIN-UP.BUSINESS is an integral part of the PIN-UP Global ecosystem, specializing in outsourcing and delivering top-tier business processes for diverse entertainment products. With our rich expertise in outsourcing and business process management architecture, we cover a wide spectrum, including strategic planning, operational enhancement, human resources, recruitment, as well as legal, financial, and administrative matters.

Requirements

• Have a solid understanding of the iGaming industry;
• Have solid experience as an Account Manager or similar at the mid to senior level;
• Have well-developed communication and negotiation skills;
• Be ready and comfortable to take decisions and own responsibility for them;
• Be fluent in English;
• Possess experience in attending expos and other iGaming shows;
• Have solid experience in both face-to-face meetings and video conferences;
• Knows well the games features in slots, Live Casino, Fast games etc;

Will be plus

• Experience in advertising, marketing, and project management;
• Experience and knowledge of iGaming business development in different countries.

Soft Skills

• Be intelligent and polite, tolerant to colleagues and partners;
• Be business-oriented and follow company strategy and goals;
• Be proactive and create/develop opportunities for the business;
• Be a team player and keep looking for improvement points in processes, strategy.

Responsibilities

• Provide an excellent account management service to our partners;
• Ability to figure out tech issues;
• Be the main point of contact for partners and provide full support with any questions;
• Promptly escalate, forward, and send internally any information; received from partners and necessary/important to colleagues;
• Arrange promo activities, record all terms internally, monitor your activities, and analyze them after completion;
• Pass knowledge from partners to internal teams, and make use of it;
• Generate ideas on how to improve our service, portfolio, and processes;
• Work closely with marketing, retention, and analytics departments to make sure we are making the best of our job;
• Help grow the overall profit of the ecosystem through your position and area of influence;
• Be the owner of your role, take decisions and responsibilities, suggest innovations, and brainstorm with the team.

Our benefits to you

• An exciting and challenging job in a fast-growing product ecosystem, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance and other.
• Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed.
• Beautiful offices in Warsaw, Limassol, Kyiv, Almaty, Yerevan — work remotely or on-site with comfort and enjoy the opportunity to build a network of connections with professionals day by day.
• Modern corporate equipment based on macOS or Windows and additional equipment are provided.
• Paid vacations, sick leave, personal events days, days off.
• Corporate health insurance program.
• Referral program — enjoy cooperation with your colleagues and get the bonus.
• Educational programs: regular internal training, compensation for external education, attendance of specialized global conferences.
• Rewards program for mentoring and coaching colleagues.
• Free internal English courses.
• Yoga classes.
• Multiple internal activities: online platform for employees with quests, gamification and presents for collecting bonuses, PIN-UP talks club for movie and book lovers, board games cozy evenings, special office days dedicated to holidays, etc.
• Company events, team buildings.