Responsibilities:
• Perform surveys, interviews, and focus groups for obtaining actionable insights about the consumer’s needs and product usage experience;
• Perform consumer research and competitive analyses to develop in-depth knowledge of buyer personas, key category trends, and competitive landscape;
• Working with research tools as the key to finding ideas and hypotheses.
Requirements:
• Experience in the position of Product Marketing Manager, UX Researcher from 2 years;
• Experience with web, mobile;
• Multifunctional work with different stakeholders;
• Experience with marketing research:
— NPS;
— CES & CSAT;
— CSI.
• Product & Competitors research;
• Custdev full cycle;
• Experience in depth interviews;
• Knowledge of quantitative and qualitative research;
• Knowledge how to create person portraits.
Technical Stack:
• Knowing user’s research: CES, CSAT, NPS, SUS, UMUX;
• Knowledge quantitative and qualitative research;
• Working with CJM;
• Usability testing.
Our benefits to you:
🍀 An exciting and challenging job in a fast-growing product ecosystem, the opportunity to be part of a multicultural team of top professionals in Development, Engineering and Architecture, Management, Operations, Marketing, etc.;
🤝 Great working atmosphere with passionate IT experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed;
📍 Beautiful offices in Limassol, Kyiv, Warsaw, Almaty, Yerevan — work with comfort and enjoy the opportunity to build a network of connections with IT professionals day by day;
🧑💻 Laptop & all necessary equipment for work according to the ecosystem standards;
🏖 Paid vacations, personal events days, days off;
🫖 Paid sick leave;
👨⚕ Medical insurance;
💵 Referral program — enjoy cooperation with your colleagues and get a bonus;
📚 Educational support by our L&D team: internal and external trainings and conferences, courses on Udemy;
🦄 Multiple internal activities: online platform with newsletters, quests, gamification, and presents for collecting bonuses, PIN-UP talks club for movie and book lovers, board games cozy evenings, special office days dedicated to holidays, etc.;
🎳 Company events, team buildings.