Customer Success Coordinator (вакансія неактивна)

About Pharmbills

Pharmbills is a leading business process outsourcing (BPO) company providing high-quality back-office services to businesses primarily in the healthcare, finance, insurance, law, and real estate sectors. We are dedicated to helping our clients achieve operational efficiency, cost savings, and enhanced productivity through our expert remote teams.

Position Overview

We are seeking a highly organized and detail-oriented Customer Success Coordinator to join our dynamic team. This role will support various administrative, operational, and financial tasks to ensure the smooth functioning of our customer success department. The ideal candidate will have proven experience in a similar role, strong multitasking abilities, and excellent communication skills.

Key Responsibilities

Hiring:

• Prepare and distribute monthly and weekly hiring reports.
• Track open positions and manage candidate pipelines.

Operations:

• Manage and correct entries in clock-in systems and HR CRM.
• Handle IT Jira requests and follow up on their resolution.
• Ensure all systems and records are up to date and accurate.

Finance:

• Transfer data related to bonuses, raises, and additions to finance reports.
• Coordinate the transfer of financial data from other systems.
• Approve corrections in collaboration with team managers.

Qualifications

• Proven experience in an administrative or coordinator role in Customer Success, Client Support or HR.
• Strong organizational and multitasking skills.
• Excellent written and verbal communication skills.
• Proficiency in written English (B1+ level).
• Upper-intermediate Excel skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• High attention to detail and accuracy in data management.
• Proficiency in using HR systems (e.g., BambooHR, Fingercheck) and CRM tools (e.g., SalesForce) is a plus.

Why Join Pharmbills?

• Excellent cooperation opportunity in a dynamic multinational company.
• Be rewarded for your high-quality services provision with a competitive compensation.
• Recharge and explore with PTO (24 days annually) The number may vary based on Client needs.
• Grow your skills and knowledge with access to our corporate training programs.
• Build lasting connections with team members at social events and celebrations.
• We offer peace of mind with comprehensive medical insurance from Pharmbills partner after your trial period.
• Attractive referral program. Refer your friend and get the bonus.
• Equal opportunities for females or all genders.
• Corporate presents.

Join Our Thriving Team:

Embrace the opportunity to join a supportive and collaborative team, where your contributions are valued, and your growth is nurtured. Seize the chance to make a tangible impact on the financial health of our client’s facilities and experience the satisfaction of working for a company that prioritizes innovation and excellence.

We sincerely thank all applicants for applying; however, only those candidates selected for an interview will be contacted.

Please send your CV in English indicating your salary expectations.

Please apply if you have the qualifications needed and are ready to maintain the required duties daily!