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Perfectial is a business-oriented software development company committed to helping businesses kickstart, develop, and succeed. We have implemented innovative ideas that allowed businesses — large and small — to scale, evolve, and prosper in a range of business domains.
9 сентября 2019

Technical Support Engineer (вакансия неактивна)

Ивано-Франковск

Необходимые навыки

— 1-2 years of previous experience in a technical support role
— Ability to systematically assess and accurately diagnose software-related problems
— Ability to work efficiently on multiple active support cases, effectively “switch gears” and manage multiple time-critical tasks
— Knowledge of Unix/Linux systems, utilities, and scripting
— Hands-on experience on one of the following core technologies- Operation systems: Linux (Ubuntu, CentOS); Databases: PostgreSQL; Clouds: Amazon AWS; Monitoring tools: ELK, Zabbix, AWS CloudWatch
— Ability to manage customer expectations
— Excellent writing skills (most of your work will require writing emails, documentation, etc.
— English: intermediate/upper intermediate

Предлагаем

— Friendly and supportive environment
— Competitive salary
— Paid vacations and sick leaves
— Medical insurance
— Career development: professional guidance, certifications, and mentorship
— Professional events: participation and reimbursement
— English language courses
— Team buildings and corporate celebrations
— Tasty Wednesdays to cheer up in the middle of the week

О проекте

We are looking for a 2nd line Technical Support Engineer to provide enterprise-level of technical support to our customer and users via email, chat and other support channels as required.