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PDFfiller — SaaS компания типа B2C/B2B, основанная в Бостоне (Массачусетс, США) в 2008 году. Что мы делаем Мы создали и развиваем онлайн сервис, который помогает малому, среднему и крупному бизнесу экономить время и деньги на документообороте.
18 апреля 2019

Billing & Collections Support Specialist (вакансия неактивна)

Киев

Необходимые навыки

— Min 1-2 years experience (subscription billing is a plus).
— Accounting/Finance background is not a must but a plus (should be smart with numbers).
— Excellent verbal and written English knowledge.
— Excellent verbal and written communications skills.
— Should have worked in Customer facing roles before, specifically American.
— The natural instinct to empathize with the user, customer oriented attitude.
— Strong analytical skills.
— Should have working experience on CRM’s / Softwares / Cloud-based environments.
-Ability to multitask, prioritize, and organize efficiently.
— Natural self-starter with “will do” attitude.
— Willingness to work after hours if the timeline is tight.
— Ability and willingness to maintain confidentiality.
— Desire to continue to grow through continuing training.
— Flexibility in work hours to accommodate US market.

Предлагаем

What you get working with us:
— Competitive salary, that depends on experience and skills.
— Company stock options.
— Monthly bonuses (1-10%).
— Paid lunch.
— Paid yoga classes.
— Paid vacations.
— Work-off on Ukrainian official holidays.
— Stable and reliable job.
— Opportunity for training and professional growth within the company.
— Convenient office location in the center.
— Ability to work in a creative and professional team.

Обязанности

— Proactively and reactively provide support to customers struggling with billing related inquiries and failures.
— Gather and analyze data from multiple sources to identify the problem, figure out the solution and its successful communication back to the client.
— Protect organization’s value by keeping information confidential.

О проекте

PDFfiller, founded in 2008, is a quickly growing SaaS company that caters to the lucrative SMB market. PDffiller provides paperless office solutions to hundreds of thousands of customers and millions of users who use our products to fill out forms, sign documents, engage with their clients, and collaborate with colleagues via fax, pMail or SMS. PDFfiller is profitable, and has grown organically with no outside investment to become one of the leaders in the paperless and e-signature solutions to small and medium sized businesses.
From our inception, PDFfiller has been synonymous with ease of use and professional results. We have applied years of research, analysis, and customer feedback to make PDFfiller the most intuitive and interactive software for optimizing your document workflow. Our company has relied on the invaluable feedback of our customers to build a product known for its quality and responsive development. We are accredited by the Better Business Bureau, have over 3,000 five star reviews from Shoppers Approved, and stand by our 100% Money Back Guarantee.

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