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PDFfiller — SaaS компания типа B2C/B2B, основанная в Бостоне (Массачусетс, США) в 2008 году. Что мы делаем Мы создали и развиваем онлайн сервис, который помогает малому, среднему и крупному бизнесу экономить время и деньги на документообороте.
2 мая 2019

Solutions (Support) Engineer (вакансия неактивна)

Киев

Необходимые навыки

— Advanced level of English both spoken and written;
— Have 3+ years as a business analyst, sales engineer or customer support lead working directly with B2B customers;
— Experience implementing/integrating solutions into CRM/ERP systems (i.e. Salesforce, NetSuite, MS Dynamics);
— Experience managing many customer projects at once;
— Analytical thinking, results-oriented, good communicator, fast learner;
— Passionate to help customers;

Будет плюсом

— Knowledge of a programming language;
— Knowledge of MySQL or other relational DB;
— Experience with bug tracking systems (i.e. Jira);

Предлагаем

What you get working with us:
— Competitive salary, that depends on experience and skills;
— Company stock options;
— Monthly bonuses (1-10%);
— Loan;
— Paid lunch;
— Paid yoga classes;
— Paid vacations;
— Work-off on Ukrainian official holidays;
— Stable and reliable job;
— Opportunity for training and professional growth within the company;
— Convenient office location in the center;
— Ability to work in a creative and professional team;

Обязанности

— Demo product functionality to prospects;
— Document client use cases and configure products to implement their workflows;
— Handle customer issues and ensure frictionless onboarding;
— Work directly with engineering to be on top of all product capabilities;
— Provide real-time customer feedback to drive releases;
— Deep product knowledge, as well as third-party CRM/ERP systems.

О проекте

PDFfiller, founded in 2008, is a quickly growing SaaS company that caters to the lucrative SMB market. PDffiller provides paperless office solutions to hundreds of thousands of customers and millions of users who use our products to fill out forms, sign documents, engage with their clients, and collaborate with colleagues via fax, pMail or SMS. PDFfiller is profitable and has grown organically with no outside investment to become one of the leaders in the paperless and e-signature solutions to small and medium-sized businesses.
From our inception, PDFfiller has been synonymous with ease of use and professional results. We have applied years of research, analysis, and customer feedback to make PDFfiller the most intuitive and interactive software for optimizing your document workflow. Our company has relied on the invaluable feedback of our customers to build a product known for its quality and responsive development. We are accredited by the Better Business Bureau, have over 3,000 five star reviews from Shoppers Approved, and stand by our 100% Money Back Guarantee.