• Advanced English level is a must.
• Communication Skills, ability to have a conversation with merchants from all over the world.
• Out-of-the-box thinking pattern, ability to solve occurring issues.
• Crisis management experience, stress resistance.
• Experience with a common office suite (Gmail, Google Docs, Excel, Word, Adobe Acrobat).
• Possibility to work in a stable Fintech startup
• Ability to change and shape product according to your understanding of customer needs
• Professional growth
• Competitive compensation
• Cozy office within Pecherskyi District
• Warm and friendly attitude to every specialist
• Day-to-day communication with service providers (PSPs) and merchants.
• Exploring merchants’ needs in order to provide a top-notch service.
• Taking care of the paperwork to ensure a flawless business process.
• Onboarding of new merchants and support of the current ones.
• Monitoring merchants’ revenue performance.
• Advising merchant on new products and services that will help them to increase their profit margin.
• Communication with Product, Development, and Sales teams to provide a merchant with a smooth experience.
• Possible attendance of industry networking events in order to meet your clients face-to-face and develop a long term business relationship.
Payzoff is a global fintech startup that builds software for payments companies and international merchants. Founded in 2014, headquartered in London with R&D office in Kyiv.
Mission: To become trusted and stable all-in-one software partner in online payments.