Job Summary
We are seeking a motivated and detail-oriented KYC Specialist to join our team. You will handle customer inquiries, resolve issues, and ensure compliance with regulatory requirements by conducting thorough KYC reviews.
This position is ideal for a candidate with strong communication skills, an eye for detail, and the ability to multitask across two critical functions.
Your regular tasks:
- Conduct thorough KYC reviews of new and existing customers in compliance with regulatory guidelines and company policies
- Non-trivial working schedule — Mon-Wed (09:00-18:00) and Sat-Sun (11:00-20:00) Kyiv Time (Thu and Fri are days off)
- Verify customer documents, such as identification, proof of address, and other relevant documents, ensuring authenticity and accuracy
- Identify and report any suspicious activity or inconsistencies to the compliance team in accordance with AML (Anti-Money Laundering) policies
- Maintain up-to-date knowledge of KYC regulations and procedures, adapting to any changes in compliance requirements
- Collaborate with the compliance team to improve and streamline KYC processes, enhancing overall efficiency and accuracy
- Work closely with customer support, transaction monitoring, and compliance teams to ensure a unified approach to customer service and KYC procedures
- Assist with onboarding new team members by sharing knowledge and providing training on KYC review processes
Requirements & Skills:
- Minimum 6 months experience working on KYC/CDD within AML regulated industry
- Experience with financial regulatory requirements, risk implications, and/or KYC related topics
- Strong analytical and problem-solving skills
- Proven professional ethics and integrity
- Strong English
- Strong verbal and written communication skills with a customer-focused mindset
- High attention to detail and ability to accurately review documents for compliance purposes
- Familiarity with customer support tools and KYC verification systems
- Ability to multitask and prioritize tasks in a fast-paced environment
- A proactive attitude, with the ability to work independently and as part of a team
- Understanding of KYC regulations, AML principles, and data protection policies is preferred
As a plus
- AML or KYC Certification
- Experience with high-risk clients/sectors
Hiring Steps
Our recruitment process typically includes the following steps: Application Screening —> Interviewing Process & Assessment (TA/Tech/Final Interview and Test Assignment (upon request)) —> Offer —> Reference Check
What’s In It For You
At PayDo, specialists are at the heart of our innovation and success. Joining our team means accessing unparalleled opportunities to grow, contribute, and thrive in a dynamic FinTech environment.
- Empowerment Through Professional Development:
- Monthly investment in your English learning
- Yearly allocation for advancing your professional expertise
- Unlock Your Potential:
- Transparent career growth with opportunities to achieve Lead roles within 1 year, Head roles in 2 years, and even C-level within 4 years, based on exceptional performance
- Performance reviews are anchored in KPIs, ensuring recognition is merit-based
- Make a Lasting Impact:
- Work on unique projects where your contributions can reshape company-wide processes
- Bring your ideas to the table and earn exceptional bonuses through our PayDo Ideas Hub
- Flexible and People-Centric Culture:
- 17 days of paid vacation annually, with the flexibility to transfer unused days or receive compensation
- 10 days of paid sick leave annually, accommodating emergencies and medical needs
- Additional holidays aligned with your local calendar
- Compensation & Incentives:
- Multiple payment options, including Private Entrepreneurship accounts or popular e-wallets
Our Values:
At PayDo, we live by principles that drive us to excellence:
- Ownership & Initiative: Specialists who take charge and make a difference
- Collaboration & Communication: Together, we achieve more by sharing ideas and insights
Become part of a global team redefining FinTech. Your expertise, passion, and ideas will shape the future of payments with PayDo!