System Administrator/IT Help Desk Specialist (Warsaw)

Paycord is a PayTech company with a high-load platform for payment processing. We combine fintech expertise with merchant insights to create innovative solutions. We’ve successfully developed a strong product that helps businesses succeed in new markets.

Our primary focus is on solution-driven development, and we prioritize the needs of our business clients. We provide access to a wide range of local and international payment methods, supporting businesses in reaching new heights and achieving excellence.

👋 We’re rapidly growing and inviting a System Administrator to our team.

Required skills and expertise:

• Bachelor’s degree in Computer Science, Information Technology, or related field, or equivalent work experience.
• 5+ years of experience as System Administrator / IT support / Service Desk Engineer / Help Desk Engineer / SecOps / Access Manager etc;
• Ability to manage hardware procurement processes from sourcing to deployment.
• Experience with JAMF Pro for macOS and iOS device management.
• Strong understanding of Active Directory concepts and administration.
• Strong understanding of AWS cloud services and infrastructure.
• Knowledge of license management best practices and tools.
• Understanding of access control principles and methodologies, principles of authentication and authorization;
• Proficiency in Google G Suite administration and troubleshooting.
• Experience in configuring and managing Slack for team communication.
• Familiarity with Atlassian products, particularly Jira and Confluence.
• Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams.
• Strong problem-solving skills and attention to detail.
• English: intermediate.

You would be running such tasks as:

• Act as the first point of contact for hardware and software troubleshooting queries.
• Configure and maintain office network equipment.
• Coordinate hardware procurement activities, including sourcing, purchasing, and deployment of IT equipment and peripherals.
• Stock management and office equipment supporting.
• Install and reinstall Windows and macOS operating systems on desktop and laptop computers as needed, ensuring proper configuration and functionality.
• Oversee JAMF administration for macOS and iOS device management, ensuring devices are properly configured and compliant with company policies.
• Perform license management tasks, including procurement, allocation, and compliance tracking for software and SaaS applications.
• Maintain and troubleshoot Active Directory services, including user management, group policies, and authentication protocols.
• Manage and administer Google G Suite, overseeing groups and users, including Gmail, Google Drive, and other associated applications.
• Configure and manage Slack channels, permissions, integrations, and other settings to optimize team communication and collaboration.
• Support and administer Atlassian products such as Jira and Confluence, including user management, configurations, and integration with other tools.
• Participate in Onboarding and Dismissal process to provide and revoke accesses for employees.
• Develop and integrate workflows and processes, adopted cost-effective solutions.

We offer:
Care for your health and well-being

• 100 % paid sick leaves;
• 20 working days of paid vacation;
• Medical support;
• Benefits Cafeteria (budget for gym/stomatology/psychological service & etc.);
• Corporate gifts & events.

Professional growth & development

• Competitive salary with annual salary promotions;
• The annual budget for professional courses, conferences, workshops, and books;
• Internal training courses;
• Work with a team of professionals and have the opportunity to share knowledge.

Corporate Culture

• Dynamic and result-oriented work environment;
• The ability to influence product development at an early stage;
• Openness to new ideas and approaches, healthy team discussions;
• No “red tape” culture.