Monitoring Engineer (24/7)

Dive into the pulse of cutting-edge solutions with Patrianna LTD! 🚀

Are you ready to dive into the dynamic world of social gaming and be part of a rapidly expanding team? We’re on the lookout for a talented Monitoring Specialist (support) to join our Patrianna LTD team on a full-time basis.

🌟 What You Gain?

Dynamic Environment: Step into the heart of a super fast-growing social gaming company, where innovation and creativity thrive.
Global Impact: Be at the forefront of crafting a global social entertainment platform, with a primary focus on captivating the North American market.
Limitless Growth: Take your career to new heights with opportunities for advancement and personal development. Join us in the exhilarating journey of continuous growth.
Massive Reach: Contribute to the development of client web and mobile apps that engage with up to 150 million customers worldwide.
Commitment to Excellence: We’re dedicated to delivering high-quality code, ensuring predictable behavior in production, seamless scaling, and automation every step of the way.

We are looking for a skilled Monitoring Specialist to join our 24×7 SRE team. The ideal candidate will work non-business hours aligned with European time to ensure seamless operations and system reliability. This role focuses on monitoring and diagnostics across a multi-site production environment, primarily for Java-based applications on Google Cloud Platform (GCP). Leveraging modern monitoring tools, the SRE will proactively identify, analyze, and resolve issues, maintaining high service performance and reliability.

Key Responsibilities:

• Monitor the health of infrastructure and applications using monitoring systems (Prometheus, Grafana, Zabbix, etc.)
• Analyze metrics, logs, and alerts to detect issues early
• Perform Root Cause Analysis (RCA) of incidents
• Contribute to improvements in monitoring and alerting (optimizing metrics, reducing noisy alerts)
• Document common issues and response scenarios
• Collaborate with development and operations teams to resolve incidents

Required Skills & Qualifications:

• 1–2 years of experience in a technical IT position (system administrator, DevOps, technical support, monitoring, etc.)
• Understanding of how servers, networks, applications, and services work
• Ability to read and interpret system and application metrics (CPU load, memory, disk usage, latency, RPS, etc.)
• Experience working with logs (ideally familiarity with Elasticsearch, Kibana, Loki, Splunk, or similar)
• Strong skills in data-based problem analysis and diagnostics
• Knowledge of basic monitoring and alerting principles
• Experience configuring monitoring and alerting tools (Prometheus, Alertmanager, Zabbix, Datadog, etc.)
• Familiarity with visualization tools (Grafana, Kibana)
• Understanding of CI/CD processes and SRE principles
• Experience working with Linux and basic command-line tools
• Participation in incident reviews (postmortems)
• Willingness to work in a shift-based schedule

Schedule Requirements:

• This role operates during non-business hours aligned with European time to provide continuous coverage and support for our production environments.