An International Product IT company Partida Services is looking for a Chief Support Manager to our friendly team.
We are looking for a hardworking Chief Support Manager, who is able to understand the features of the project and the client and find the most effective solutions.
— Proven experience of leading manager — 2 years+;
— Providing help-desk support team and resolving problems to the user’s satisfaction;
— Monitoring and responding quickly and effectively to requests received through the IT help-desk;
— Leadership and team organizational skills;
— Excellent communication skills;
— Ability to work with objections;
— Stress tolerance;
— Analytical mind-thinking;
— Ability to solve non-trivial tasks;
— English — Upper-Intermediate+.
— Experience in coordinating support department.
— Full-time, flexible schedule;
— All UA public holidays are days off;
— Vacation and sick leave are covered by the company;
— Office in the city center;
— Coaching and reviews to support your career development;
— Professional and personal growth.
— To communicate with professionals of all organizational department;
— To develop trust relationships with major clients;
— To acquire a thorough understanding of customer needs and requirements;
— To expand your relationships with problem customers;
— To play into long-lasting relationships;
— To prepare regular reports.
Project in the field of cryptocurrency and digital currency exchange.