We are a team of professionals working for professionals. The company creates software for customers from 2013, offering complete cycle of services on development. We never agree to anything less than excellent, and this concerns both the quality of our work and the experience of our team.
13 мая 2019

Chief Support Manager (вакансия неактивна)

Харьков до $1500

Необходимые навыки

An International Product IT company Partida Services is looking for a Chief Support Manager to our friendly team.

We are looking for a hardworking Chief Support Manager, who is able to understand the features of the project and the client and find the most effective solutions.

Required skills:
— Proven experience of leading manager — 2 years+;
— Providing help-desk support team and resolving problems to the user’s satisfaction;
— Monitoring and responding quickly and effectively to requests received through the IT help-desk;
— Leadership and team organizational skills;
— Excellent communication skills;
— Ability to work with objections;
— Stress tolerance;
— Analytical mind-thinking;
— Ability to solve non-trivial tasks;
— English — Upper-Intermediate+.

Будет плюсом

— Experience in coordinating support department.

Предлагаем

— Full-time, flexible schedule;
— All UA public holidays are days off;
— Vacation and sick leave are covered by the company;
— Office in the city center;
— Coaching and reviews to support your career development;
— Professional and personal growth.

Обязанности

— To communicate with professionals of all organizational department;
— To develop trust relationships with major clients;
— To acquire a thorough understanding of customer needs and requirements;
— To expand your relationships with problem customers;
— To play into long-lasting relationships;
— To prepare regular reports.

О проекте

Project in the field of cryptocurrency and digital currency exchange.