• minimum 1 year of Account Management / Customer Support and/or Sales experience
• Brilliant written communication skills (upper-intermediate +) ;
• empathy and understanding client’s perspective;
• Desire to learn and quickly develop new skills;
• Strong presentation and negotiation skills;
• Confidence, tact and a persuasive manner;
• Good organizational and time management skills;
• Good ’people skills’, for working with a range of colleagues and clients;
• A professional manner;
• Previous work in IT field is a plus
🔥 Cozy office🌿 in the city center🌞;
🔥 Full-time position, but very flexible work schedule (we’re taking care of our colleagues and there is a possibility to work remotely because of 👑);
🔥 Formal employment🗎, full social package😃;
🔥 Job interview-based salary👛;
🔥 Friendly team members and open-to-everyone working environment🤘;
🔥 Fast professional and personal growth🎯, because of start-up advantages of our product.
• Develop trust and longterm relationships with clients;
• Acquire a thorough understanding of key customer needs and requirements;
• Expand the relationships with existing customers by continuously proposing solutions that meet their objectives;
• Ensure the correct products and services are delivered to customers in a timely manner;
• Serve as the link of communication between key customers and internal teams;
• Resolve any issues and problems faced by customers and deal with complaints to maintain trust;
• Play an integral part in generating new sales that will turn into long-lasting relationships;
• Prepare regular reports of progress and forecasts to internal and external stakeholders using key metrics.
Our project is a predecessor in the field of cryptocurrency and digital currency exchange.
Details are going to be described during an interview because of NDA.