P2H is a service IT company with a product approach and 15 years of industry experience.
19 июля 2021

L2 Support Engineer (вакансия неактивна)

Харьков, удаленно

Необходимые навыки

— Medium+ Linux skills
— Medium+ EQL, able to run command in Kibana dashboard
— Medium+ SQL
— Understanding of RabbitMQ concepts and console
— Ability to quickly write small run-and-trashit scripts to automate data integrity checks/fixes
— B1+ English, ability to discuss issues with DevOps and participate in calls

Будет плюсом

— A basic understanding of PgSQL
— Ability to work with Postman / gRPC to check RPC services


— The team, where technical excellence is a priority. We are focused on creating expandable/scalable projects with good code quality
— Modern technologies and management methods
— Great team spirit
— Remote work
— Accounting support (100% coverage)
— Covering sports (partly coverage)
— Free English courses


— Interact with ticket system and ability to solve moderate to complex problems in the current system, including but not limited to:
— Check data integrity in database / Elastic caches and ability to reload data
— Restart services if required
— Check if the third-party services are live and in case of service disruption communicate it to the owner from the client’s side
— Monitor system stats and reacts to unusual behavior
— React on the alarm system
— Participate in post mortem analysis
— Communicate problem to L3 if it’s too complex or beyond their capabilities

О проекте

Our project is a platform that represents electronic services to enable interaction among parties within the system “government-company-company employees- residents.” This is an e-government niche.

This is a high-load system based on a microservices architecture.
The English speaking client is in the same time zone.