Phase One Karma is a human-centered and product-passionate company. Just like we care about perfecting our products, we care about the people we are working with. At P1K, technological innovations serve to amplify good deeds and powerful ideas — that’s why the concept of karma is essential to our company.
18 октября 2021

Customer Engagement Manager (вакансия неактивна)


Необходимые навыки

What we need:
— Experience in Customer Support and/or Sales activities — 6 months or more;
— Working in the night-shift schedule;
— Upper-intermediate English level (written and spoken) is a must;
— Excellent verbal and written communication skills;
— Being proactive with the customers;
— Familiarity with ticketing systems and CRMs.


Our benefits:
— Medical insurance;
— Possibility of training at the expense of the company;
— We also comply with the national holidays;
— The company provides lunches/breakfasts;
— Exciting team buildings;
— Modern, well-equipped lofty work space.


What you will do:
— Proactive communication with users via live chat, phone, social media, etc.;
— Converting website visitors into leads;
— Providing lead generation activities;
— Conducting product research;
— Searching for similar software and testing it;
— Helping clients solve problems accessing our systems and websites;
— Develop trust and long term relationships with clients;
— Provide customers’ feedbacks/ ideas/suggestions about the product to the Development Team.

О проекте

About the project:
Loio is a Microsoft Word add-in that simplifies legal document review & editing. Released in 2020, Loio is designed to help lawyers and legal professionals to deliver tidy docs faster. We are a new tool with a growing team and an ambitious vision of helping lawyers in the US and Europe.