Phase One Karma is a human-centered and product-passionate company. Just like we care about perfecting our products, we care about the people we are working with. At P1K, technological innovations serve to amplify good deeds and powerful ideas — that’s why the concept of karma is essential to our company.
12 ноября 2020

Customer Support Specialist (вакансия неактивна)


Необходимые навыки

— 1+ year of experience as a Customer Support Specialist;
— Working in night-shift schedule;
— Understanding of IT terminology;
— Proficient at using Mac OC;
— Upper-intermediate/Advanced English level (written and spoken) is a must.

Будет плюсом

Will be a plus:
— Experience of living in an English speaking country;
— Understanding of the American mentality;
— Previous experience with sales activities.


What will be interesting for you:
— Tasks related to finding customers for our system;
— Communication with foreign customers and improving your English skills;
— Get new skills like lead generation, work with objections, sales activities;
— Team of professional people, who are passionate about their job;

Our benefits:
— Comfortable compensation rate
— Flat hierarchy without micromanagement
— A learning environment that promotes growth and professional improvement;
— Medical insurance
— Inclusive corporate culture
— 20 days of paid vacation and 10 sick days


Daily activities:
— Communication with users via live chat, phone etc.
— Converting website visitors into leads;
— Providing lead generation activities;
— Conducting product research;
— Searching for similar software and testing it;
— Helping clients solve problems accessing our systems and websites;
— Developing trust and long term relationships with clients.

О проекте

About the project:
Loio is a Microsoft Word add-in that simplifies legal document review & editing. Released in 2020, Loio is designed to help lawyers and legal professionals to deliver tidy docs faster. We are a new tool with a growing team and an ambitious vision of helping lawyers in the US and Europe.

Горячие вакансии

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