— 1+ year of experience as a Customer Support Specialist;
— Working in night-shift schedule;
— Understanding of IT terminology;
— Proficient at using Mac OC;
— Upper-intermediate/Advanced English level (written and spoken) is a must.
Will be a plus:
— Experience of living in an English speaking country;
— Understanding of the American mentality;
— Previous experience with sales activities.
What will be interesting for you:
— Tasks related to finding customers for our system;
— Communication with foreign customers and improving your English skills;
— Get new skills like lead generation, work with objections, sales activities;
— Team of professional people, who are passionate about their job;
— Comfortable compensation rate
— Flat hierarchy without micromanagement
— A learning environment that promotes growth and professional improvement;
— Medical insurance
— Inclusive corporate culture
— 20 days of paid vacation and 10 sick days
— Communication with users via live chat, phone etc.
— Converting website visitors into leads;
— Providing lead generation activities;
— Conducting product research;
— Searching for similar software and testing it;
— Helping clients solve problems accessing our systems and websites;
— Developing trust and long term relationships with clients.
About the project:
Loio is a Microsoft Word add-in that simplifies legal document review & editing. Released in 2020, Loio is designed to help lawyers and legal professionals to deliver tidy docs faster. We are a new tool with a growing team and an ambitious vision of helping lawyers in the US and Europe.