You will be involved in the development of the ECOsystem that will include such services as: BI (Reporting System), Roles/Permissions, Chat System, Trading platform, Client Engagement, Dialling system, ETC.
— Good verbal and written English
— Excellent verbal and written communication and negotiation skills
— Focused, reliable and a responsible self-starter with strong critical problem-solving skills
— Excellent organizational skills and ability to make prioritization
— Ability to work in a fast-paced environment.
— Analytical mindset
Will be a plus:
— experience working in Fintech space or experience working in Product- or Success B2B service-related position
— Communication with customers (B2B) and development team
— Update about any new features that were released
— Collect feedback, reviews and use cases.
— Be aware of business requests
— Prepare weekly performance reports
— Interact with Support department and other departments of the company
— Measure and improve customer satisfaction
— Competitive compensation depending on experience and skills
— Long-term employment
— Career growth opportunities
— Compensation for sick lists and regular vacations
— English classes with native speaker
— Health insurance
— Free lunches
— Comfortable office in Kyiv