We are looking for a Business Operations Specialist to work directly with the founder of an AI-powered sales and lead generation business.
This role is focused on supporting daily operations across research, AI workflows, CRM management, and Upwork-based lead generation.
You will be involved in building and improving internal processes that support business development, sales execution, and operational efficiency.
What you will do:
- Conduct market, competitor, and lead research
- Work with AI tools (ChatGPT, Claude, and others) to support and automate workflows
- Manage CRM system (lead tracking, pipeline updates, data accuracy)
- Prepare reports, dashboards, and structured documentation
- Support Upwork lead generation, bidding, and outreach processes
- Assist with hiring and candidate screening
- Improve internal operational workflows and documentation
- Support the founder with daily operational tasks
What we expect:
- Experience with AI tools (ChatGPT, Claude, or similar)
- Experience with Upwork (lead generation, bidding, sales, recruiting, or account management)
- Strong research skills and attention to detail
- Ability to work independently and take ownership of tasks
- Strong written and spoken English
- Ability to learn quickly and work in a fast-paced environment
Nice to have:
- Understanding of Upwork algorithms, bidding strategies, or freelance marketplaces
- Experience with CRM systems
Languages:
- English: Intermediate (B1+) or higher — used in daily communication