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Oracle is the world’s most complete, open and integrated business software and hardware systems company. 1977, Oracle has provided technology, applications, services and hardware systems that bring companies the most up-to-date and accurate information possible.
13 травня 2019

Senior IT Manager (Oracle Cloud Operations team) (вакансія неактивна)

Харків

Необхідні навички

REQUIREMENTS:
Master’s Degree in Computer Science
2+ years of management experience;
5+ years’ in engineering, development, support and operations or related experience
Solid technical background in Internet technologies, Linux systems and software engineering
Working knowledge in Service Management framework
Problem solving skills
Strong analytical capabilities.
Excellent written and verbal communication skills
Excellent organizational skills
People motivation skills
English upper-intermediate level and higher

Пропонуємо

We offer excellent career progression path and include following as standard for our employees:
— Professional training
— Access to various educational resources (Virtual Library, Lynda, Oracle academy)
— Performance related rewards
— Medical insurance for the whole family (including patronage for children and pregnant)
— 32 vacation days per year
— Fully paid sick leaves
— English classes

Обов’язки

DUTIES AND RESPONSIBILITIES:
Defining possible opportunities for improvements in all aspects of on-going operations.
Measuring the process effectiveness and looking for the opportunities of their improvement.
Researching, analysing, evaluating and proposing new technology solutions and tools for infrastructure development, monitoring and support as opportunities for automation, innovation and service excellence.
Assessing technical risk and mitigation plan
Ensuring quick deployment of the service according to the growth plans
Supervising internal projects.
Providing efficient communication between team members to increase level of collaboration.
Evaluating team members, identifying strengths, areas for development, and developing plans for improving performance while keeping employees motivated, informed and engaged.

Про проєкт

Oracle Cloud Operations team is seeking an IT-engineer who wants to join a team of highly talented Support Engineering professionals (L3) who are revolutionizing the delivery of Cloud Services to the world’s biggest organizations, which use Oracle Field Service Cloud (OFSC) SaaS solution for business critical real-time processes.
OFSC enables modern enterprises to continuously monitor real-time field service requests coming in from contact centers, to schedule the right field service representative to dispatch, and to use sophisticated business analytics to monitor and view current inventories, accurately predict service windows, and optimize field service operations. OFSC solutions manage over 200 million service events annually in more than 20 countries and include global brands across many industries.
As the engineer of service group responsible you will participate in execute designed solutions to improve performance, resiliency and efficiency of one or more modules of supported SaaS service. You will partner closely with colleagues and developers to evolve the capabilities and maturity of existing services and troubleshoot customers issues.

Гарячі DevOps вакансії

Всі DevOps вакансії