— 1+ years of experience in technical writing.
— Advanced level of written and spoken English.
— Bachelor’s or Master’s degree in Linguistics, Computer Science, or similar field.
— Strong analytical and information gathering skills with exceptional attention to detail.
— Ability to clearly communicate complex topics to a technical audience.
— Knowledge of Microsoft, Apple, Chicago, or other manuals of style.
— Understanding of DDLC and SDLC processes and roles; Agile principles and methodologies.
— Experience with graphics editing tools (basic functionality).
— Demonstrated experience in technical writing proven by your portfolio.
— Experience with project tracking, customer service, and collaboration software (Jira, Zendesk, and Confluence).
— Understanding of cloud computing concepts and technologies.
— Experience in documenting RESTful API.
— Basic knowledge of JSON and XML.
— Familiarity with HTML and CSS.
— Health insurance and additional funds for prevention etc.
— 20 working days paid vacation, paid sick leave.
— Free English classes (online /offline).
— Use your laptop for work and get additional $50/month for 2 years.
— Free, daily lunch, drinks and fruits.
— Beer Fridays (sometimes with a barbecue — and yes, we have one).
— Corporate leisure activities.
— Always loaded with tons of interesting tasks where you can challenge and bring yourself and a company to a whole new level.
— Create and maintain documentation (admin guides, user guides, installation and upgrade guides) for OnApp cloud management platform.
— Document OnApp RESTful API.
— Collaborate with cross-functional teams and other stakeholders to gather information about the product components.
— Verify the accuracy of what you write through hands-on testing.
— Look for ways to innovate and improve the current documentation.
— Take ownership and initiative when designing and delivering documentation.
OnApp software makes it easy to build the next-generation hosting services, such as cloud and CDN, that will drive your growth in years to come. It is designed, developed and supported by a team with decades of real-world hosting experience.
OnApp has more than 160 staff at offices in Ukraine, Kuala Lumpur and headquarters in London, UK.