— Fluent in English and German; fluency in French a plus
— Strong technical experience and knowledge in the following:
— Software Development Lifecycle (SDLC) process
— Complex systems such as CMS/VMS
— Native mobile applications
— Strong technical aptitude and willingness to learn new technologies and processes
— Ability to articulate technical solutions to non-technical client stakeholders
— Ability to interface with technical stakeholders
— Ability to manage multiple high-profile projects simultaneously
— Ability to motivate and support disparate project teams
— Strong verbal, written, presentation, and interpersonal communication skills
— Responsible for overall account management
— Build and maintain client relationships; solicit and act on client feedback
— Manage client expectations and ensure successful project deliveries
— Educate clients and internal team members as it relates to the SDLC process and relevant technical topics
— Monitor day-to-day activities of entire project team; review project risks and scope to foresee potential problems and proactively identify solutions; identify refinement opportunities and deliver improvements
— Present work to clients; participate in new business opportunities
— Assess Request for Proposals (RFPs) and prepare proposal, estimate and SOW documentation
— Manage project health, specifically the project allocated hours and budget
OMNIGON is seeking an experienced Technical Account Manager who can build and maintain client relationships, articulate technical solutions to non-technical stakeholders, oversee project deliveries and help generate new business opportunities. To be successful, the Technical Account Manager must be able to guide both the internal and client teams to ensure the tone of the engagement, delivery and technical solution is on track.
OMNIGON, an Infront Sports & Media subsidiary, is a team of digital strategists, technologists and artists. With offices and professional relationships all over the globe, some of the world’s most visible brands look to us for our unique perspective on the way digital technology is changing their businesses, and the lives of the customers they serve.
This position will be based out of Infront’s headquarters (Zug, Switzerland) and requires frequent travel across Europe. This person will work in conjunction with both OMNIGON and Infront Client Management teams.
This person reports into the OMNIGON VP, Client Services.
We are fortunate to work with the world’s leading sports, media and entertainment companies, many of whom operation 24/7. Because we work tirelessly to support our clients, there are times when we put in late nights and weekend hours.