Сучасна диджитал-освіта для дітей — безоплатне заняття в GoITeens ×
At Omilia we live by the conviction that good technology is invisible to the final user. Our Natural Language Understanding platform, DiaManT® allows the enterprise to finally reap the benefits that artificial intelligence and natural language have been promising for years.
13 серпня 2020

Technical Writer (Kyiv or remotely) (вакансія неактивна)

Київ, віддалено

Необхідні навички

— Experience with technical writing and various types of content creation (Software Documentation);
— Minimum 1 year of experience in a similar position in an IT company;
— Advanced English;
— Ability to create well-illustrated, easy-to-understand texts;
— Initiative and proactive approach;
— Technical background;
— Willingness to grow and take responsibility;
— In-depth IT domain knowledge (Understanding of SaaS product life cycle and familiarity with the different phases of the process);
— Experience in developing the documentation in collaboration with /QA/Development/Marketing teams.

Буде плюсом

— API Documentation experience
— Project management experience

Пропонуємо

— Remote work or work from our office in Kyiv
— Attractive compensation package
— Salary will be fixed in US Dollars
— 24 vacation working days
— Loyalty bonus 15% from fixed salary
— Healthcare plan
— Parking slots near the office
— English language courses
— Apple gear
— Development in professional growth (courses, training, Udemy business account);
— With Omilia, you will work within a great team of likeminded young people, working hard and enjoying every bit of it, delivering disruption in how consumers communicate with organizations all over the world!
— With Omilia, you will be able to travel to Greece for team buildings at our amazing HQ offices!

Обов’язки

— Grasp complex technical concepts and make them easily understandable both text & visual wise;
— Following Knowledge-Centered Support methodology;
— Identifying and implementing changes to the knowledge management process;
— KM reporting and analytics;
— Work with multiple teams to create valuable and up-to-date customer-centric documentation;
— Following the release delivery cycle to support the agile development process;
— Managing and maintaining updates and revisions to documentation aligned with product releases and updates.

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