Business Analyst (вакансія неактивна)

Since 2011, OLSOM has been a trusted independent software vendor serving manufacturing and logistics companies of all sizes. Headquartered in Lawrenceville, GA, with affiliates in Poland and Ukraine, we assist clients and partners in 14 countries across four continents in optimizing their manufacturing operations.

Due to the business scaling, we invite a Business Annalyst to add value and expertise to our teams, products, and customers. We’re looking for a systematic thinker who strives for excellence and never stops learning.

Responsibilities  

• Product and Domain Analysis
• Conduct competitor and market research to understand how similar industrial, manufacturing, or enterprise software solutions address key problems
• Analyze feedback from customers, support/service team, and engineering team to identify recurring problems and improvement opportunities
• Structure product ideas into clear problem statements and solution hypotheses
• Requirements Management
• Gather and define requirements for product features and enhancements
• Turn feedback, requests, and ideas into clear, high-level objectives
• Write requirements for developers, covering functional and non-functional needs, constraints, and assumptions
• Outline the user-flows and explain how the product should function
• Team Collaboration
• Work closely with the engineering team to clarify requirements and answer functional questions during the development phase
• Collaborate with UI/UX designers to translate requirements into prototypes or interaction flows
• Support technical writers by ensuring product behavior and business rules are properly documented
• Continuous Improvement
• Establish structured feedback loops with internal teams and customers.
• Convert feedback and operational issues into improvement proposals or product backlog items
• Help prioritize improvements based on business value and implementation effort

Requirements 

• 3+ years’ experience as a Business Analyst
• Solid understanding of the Software Development Lifecycle (SDLC) and agile development practices
• Ability to transform vague or incomplete requests into clear, actionable requirements.
• Skilled at translating business use cases into functional requirements for developers and explaining technical constraints back to the business
• Transform high-level ideas into detailed requirements
• Able to explain complex concepts in simple words, clear diagrams, and logical flow charts
• A flexible mindset with the ability to balance priorities across multiple concurrent workstreams
• A genuine interest in manufacturing, specifically the automotive sector
• Familiar with MS Stack and Proficient in MS Office tools
• Experienced with task-tracking platforms
• A self-motivated and “scrappy” problem solver who is comfortable working independently while staying highly communicative
• English proficiency (B1 level or higher)
• Sharp eye for detail

As a plus: 

• Experience with Power BI and other tools
• Basic Knowledge of SharePoint and Power Automate workflows
• Any experience in manufacturing
• Familiarity with Figma for viewing and collaborating on UI/UX designs
• Experience with Miro or similar tools for brainstorming, documenting ideas, and sketching concepts
• Basic SQL knowledge to explore system behavior and support requirement analysis
• Experience with BPMN (Business Process Model and Notation)

We offer

• Stable, fully remote job in a product company with fully flexible working hours
• 20 paid vacation days
• Fully paid sick leave with no limitations in days
• Support for life-work balance such as sabbatical leave, family emergency, maternity and paternity leaves, public holidays, etc.
• Health insurance
• A culture of open feedback and continuous improvement with a working atmosphere that values honesty, self-sufficiency, and support
• Internal LMS and mentorship program to help you integrate into our product swiftly and easily
• Training and development opportunities, with the possibility to rotate within the company trying yourself in different teams and roles
• No micromanagement, no unclear tasks and expectations