Novalnet Technologies LLC is a partner of Novalnet AG Germany, a leading Full Service Payment Provider located in 3 continents.
21 сентября 2021

Customer Support (with advanced German or French or English) (вакансия неактивна)

Киев

Your job description:

  • Job vacancy from 1st October 2021
  • Full-time job (40 hours per week) from 10 am till 6 pm
  • Process incoming inquiries from end customers by email and by phone
  • Handle complaints, as well as troubleshoot and do problem-solving for end customers with detail reply per email.
  • Handle inquiries from external institutions by email or telephone

What we are looking for in you:

  • You like to attend phone calls and are quick to grasp information and situations.
  • Experience in customer support is an advantage
  • Excellent knowledge (spoken and written) with proof of certifcate in any one of the following languages:

German

English

French

  • You are proactive, communicative, and performance-oriented
  • You enjoy dealing with customers and is customer-centric
  • You have good experience in chatting and writing emails

Your benefits:

  • Well paid job with long term career prospects and growth
  • Work in a crisis-proof industry with a permanent contract
  • Work in an international, open-minded, creative and friendly environment with motivated team
  • Improving your language skills and meeting international people and cultures
  • Frequent travel to Germany and other western European countries.

About us:

Novalnet Technologies LLC is an IT company based in Kiev. We offer creative IT solutions to our clients worldwide. We also offer customer service from telephone support till project development and management on all kind of software projects.

Novalnet Technologies LLC is a partner of Novalnet AG Germany, a leading Full Service Payment Provider located in 3 continents. Novalnet AG is a well-established payment service provider in Germany and has many renowned customers in the European Economic Area as its clients for 15 years.

We are looking for talented young people who are talkative and provide customer support to our German, French and English speaking clients. Your working location is in our office in Kiev, Ukraine. If you are looking forward to a well paid job with long term career prospects with travelling to Germany and other western European countries, you will fit our team. You will travel often to our partner Novalnet AG located in Munich. All your expenses will be taken care by us.

If this job interests you, please send us your full application with CV, photo, address, date of birth, your contact number, language certificates (if any), etc. to recruiting@novalnet.com.ua.

Make sure you include your salary expectations and the earliest possible starting date.