— Previous experience in support.
— Excellent English writing skills.
— Excellent communication skills.
— Being friendly and polite.
— Being part of a team.
— Being responsible and enthusiastic.
— Тechnical education
— Knowledge of other languages especially French
— Wide opportunities for training and professional development
— Workdays with permanent shifts
— Paid vacation (4 weeks) and sick leave
— Cozy, comfortable and well-equipped office in the city center (Remote during quarantine as an option)
— Minimal hierarchy
— Personal development and professional growth
— Team building activities (pizza lunches, bowling, international trips)
— Growing profitable company
— Competitive salary according to your skills and knowledge.
— Regular salary overview, bonuses for outstanding performance.
— Friendly and supportive team.
— Interesting project.
— respond to customer queries in a timely and accurate manner via email or chat
— identify the needs of the customer and assist them if requested, be able to provide analysis report and report product malufactions
— share feature requests and effective workarounds with team members
— inform customers about new features and functionalities of the product
— if deemed necessary, follow up with customers in order to ensure their needs are met and technical issues are resolved.
SimplyBook.me is one of the leading players on the global online booking system market with thousands of companies signing up every month. We are over 35 people who operate from 4 offices in 3 countries and are continuing to grow. Our main goal is to offer an outstanding online booking system for the service industry