Delivery Manager (вакансія неактивна)

Responsibilities:

• Manage allocation of resources
• Main Contact point for delivery department for other internal teams (Marketing, HR, Pre-Sales). Allocate delivery resources for internal needs.
• Work closely with pre-sales team and external partners
• Manage project status.
• Ensure the delivery happens on time and within budget
• Negotiate and solve issues on projects that the the project team is unable to solve
• Manage payments/invoices for fixed price projects
• Execution of KPIs based to meet target GM
• Close new business opportunities with existing clients by promoting company products and services (upsell/cross-sell)
• Monitor, and prolong project MSA/SOW based on the upsell or project continuation
• Participate in candidates’ screening process
• Build and sustain relationships with relevant client stakeholders, providing contact on project status and changes;
• Manage client expectations related to the project, monitoring and facilitating client communications;

Skills:

• 2+ years of experience as a Delivery Manager or similar position
• Solid knowledge and practical experience in Software Development Life Cycle (SDLC) and Agile methodologies (Scrum/Kanban);
• Great problem-solving and diplomacy skills
• Excellent communication, negotiation, and client relationship management skills
• Ability to build strong relationships with members of development teams
• Technical background
• Practical experience of project management tools (JIRA, Confluence, etc.);
• Ability to set, manage and accomplish KPI
• Multitasking and high energy capabilities
• English — Advanced

Good to have:

• Experience in pre-sales and estimates
• Experience managing Salesforce projects
• Hands on Salesforce development experience
• Professional certification (PMP, Agile, etc).

We offer:

• Challenging and inspiring projects with the usage of modern technologies;
• Medical Insurance after probation period;
• English and German classes;
• Personal development plan;
• Law agency support;
• Competitive salary and regular performance reviews;
• Paid business trips, and relocation support;
• 18 working days paid vacation;
• Flexible working schedule, employee-friendly HR policy;
• Reimbursement of professional Salesforce certification;
• Possibility to develop as a certified mentor in Salesforce;
• Open communication and a friendly atmosphere within the team;
• Modern, full of sun, loft office, cozy kitchen, unlimited access to play zone, free snacks, and cookies;
• Tasty coffee from Chehovych Roastery.