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Nimble (www.nimble.com) пропонує своїм клієнтам CRM для малого та середнього бізнесу. Команда розробки зосереджена в Україні, є також офіс в Santa Monica, CA. Мета компанії — створити унікальну нішеву CRM, яка дозволить вести бізнес ефективніше. Маленькою командою ми робимо революцію на ринку CRM систем!
4 січня 2022

Customer Success Associate (Maternity leave replacement) (вакансія неактивна)

віддалено від $800

Необхідні навички

— Minimum of 1 year of work experience in a support and/or sales role
— Strong listening, written, and verbal English communication skills
— A love for learning about business and helping others with their needs
— Understanding of (and interest in) business applications
— Presentation skills for demonstrating how the Nimble application addresses user needs
— Basic technical skills for troubleshooting and testing solutions to get the user back on track
— Basic mathematical skills
— Ability to solve tough problems creatively and effectively
— Empathy, patience, and critical thinking.
— Proficiency in Microsoft Office, G Suite, and Mac OS/Windows.
— Ability to work independently and within a team
— Bachelor’s degree preferred

Пропонуємо

This is a temporary position with the possibility of ongoing employment.
Training and ongoing support will be provided.
First 90 days will be a training period in Pacific time. By the end of the training period, the work schedule will be 8:30-17:30 Kyiv time

Обов’язки

Our Success Team plays a pivotal role in supporting our customers, partners, and influencers on being successful on the Nimble platform. Team members support interactions with these audiences via phone, screenshare, and email.

Our Success Team also works closely with the Product Team to ensure that our app performs as expected by our users, and continues to add features and functionality to maintain our position as an industry leader in the CRM environment.

Про проєкт

What Nimble is:

— A pioneering, award-winning, and highly rated social sales and marketing CRM (Customer Relationship Management) designed for individuals and teams in companies of all sizes. Nimble is built to empower business people to intelligently and genuinely nurture relationships everywhere they engage, including in G Suite and Outlook/Office 365, on social networks, and more than 160 cloud-based business applications.

— A fast-paced SaaS startup in the heart of L.A.’s tech scene, Santa Monica — Rated the Most Loved Tech Startup in Santa Monica for the last two years in a row by the Santa Monica Daily Press.

— Backed by investors including Google Ventures and Shark Tank’s Mark Cuban.