Bachelor’s degree (students are considered);
Advanced English (both written and oral);
1+ years of prior experience in Customer Support or related fields
Excellent multi-tasking and communication skills;
Ability to work late evening shifts Mon-Fri (the shift may start from 5 till 7 pm and end from 1 till 4 am);
Experience with CRM and other business phone systems;
Great opportunity to work and build a career in international environment
Highly competitive salary;
Health insurance upon probation;
Career and development opportunities;
Continuous internal training programs;
English classes with native speaker:
Friendly atmosphere and professional team.
Solve customers’ general problems, questions or tasks via phone, email or chat;
Assist new customers with initial set up of their phone system accounts;
Accurately answer a variety of technical questions about Nextiva’s services;
Notate tickets thoroughly and properly in Nextiva’s CRM.
At Nextiva, we create connected communication tools that help businesses stay in touch with their customers and teams. Over 100,000 companies rely on Nextiva for phone service and customer management tools.
Founded in 2008, Nextiva took on the trillion-dollar telecom industry and succeeded in changing the game by making technology more accessible and affordable for everyone. Companies solve their toughest challenges using our VoIP innovations and signature Amazing Service®.
Today, Nextiva is the fastest-growing, privately held provider of cloud communications. We don’t study industry trends; we create them. Business leaders look to Nextiva to equip their teams in the office and while working from home. Nextiva is not just a tech company — we’re the backbone of the economy.
So, why Nextiva?
Nextiva is a trailblazer in the Voice over IP VoIP and Unified Communications as a Service UCaaS industries.
Our 1,000+ team members worldwide embrace our promise of Amazing Service. We’re passionate about upholding our energetic culture of forward-thinking, caring, and simplicity.
Help us redefine the future of business communications. Apply today!