Piano is a fast-growing enterprise SaaS company with operations in Kyiv, Amsterdam, London, New York City and elsewhere globally. We provide enterprise software to the world’s leading media companies, including NBC Universal, the Economist, Condé Nast, Techcrunch, Bloomberg, and Hearst.
31 июля 2020

Senior Technical Consultant

Киев

Необходимые навыки

We are looking for someone with 4-5 years of technical consultancy experience to join our Client Technology team in Kyiv and help support our clients across the media sector in the EMEA/APAC territory. This is an opportunity to join a dynamic working environment, be mentored/managed by an experienced technology leader, and forge an exciting career path forward.

Будет плюсом

* 5+ years experience as a technical consultant delivering solutions to external customers
* Experience implementing solutions in a SaaS environment
* Experience implementing custom design solutions
* Strong web development skills (JavaScript, HTML, CSS)
* Knowledge or experience with AngularJS
* Working knowledge of SQL
* Experience integrating platforms using third-party APIs
* Complex problem-solving experience
* Preference given to candidates with experience in any of the following areas marketing technology, payment providers, identity management, DMP/CDP
* Excellent communication (written and spoken) skills, able to translate technical guidance to various client audience members and technical skill set; a good listener
* Strong collaborator; ability to work closely with account team members

Предлагаем

* Flexible schedule
* Salary based upon experience and qualification
* Work in international multicultural environment on a growing market with tons of growth opportunities
* Informal working conditions in a cozy office space near the city center
* 24 business days of paid vacation
* English courses, darts, volleyball, table tennis, table football, training wall
* Snacks, fruits, coffee and tea
* Medical insurance

Обязанности

* Be an active contributor and member of client account teams, including
* Account Managers and Project Managers
* Work hands on with Piano customers, primarily in a post-sales role, to provide innovative technology consulting services
* Gather, analyze, and document solution requirements
* Communicate technical project expectations to key technical stakeholders at the appropriate levels
* Mentor and train customers on Piano’s suite of products
* Triage issues that arise during implementation
* Lead interaction and collaboration with internal Piano teams to coordinate support and escalate customer issues
* Act as a liaison to the CS Product Director and Product Management team to drive product growth and development
* Manage multiple concurrent implementation projects
* Simplify complex technical topics during presentations
* Be an active contributor to the knowledge repository to further develop best practices and standard deployment methodologies
* Provide mentoring, guidance, and expertise to less experienced team members

О проекте

Piano is a fast-growing enterprise SaaS company with operations in Kyiv, Amsterdam, London, New York City and elsewhere globally. We provide enterprise software to the world’s leading media companies, including NBC Universal, the Economist, Condé Nast, Techcrunch, Bloomberg, and Hearst. And in Ukraine we work with Oschad Bank, Starlight Media (STB, ICTV), Ukr Pravda, Novoe Vremya and other. Our software enables these companies to create personalized digital experiences for users.

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