Customer Support Engineer (вакансія неактивна)

— Bachelor’s degree, preferably in electrical engineering, communication engineering, computer science, or related field
— Demonstrable ability to understand issues from system level down to detailed hardware and software components
— Exhibits a “can-do” attitude; Takes ownership of problems, works across multi-disciplined teams, and drives fixes to the conclusion
— Experience with embedded hardware and software
— Compilation of LAN/WLAN drivers for different CPU platforms, integration capabilities
— Availability for remote training, troubleshooting sessions with customers
— Outstanding verbal and written communication skills, fluent in English: speaking, reading, and writing

— Experience in wireless products production procedures
— LAN/WLAN performance troubleshooting experience
— Knowledge in RF testing/standards
— Technical background — preferred experience with Wi-Fi / CPE related technology

— A professional environment with great people to work with;
— Comfortable office close to Vystavkovyi Tsentr;
— Competitive salary;
— Flexible working schedule;
— Medical Insurance;
— Modern and comfortable office near the Vystavkovyi center.

— Provide first-level technical support for customer technical issues from the development stage to mass-production
— Integrating Celeno WiFi driver over different CPU target platforms
— Support RF production procedures
— Hands-on in customer labs for evaluating and verifying product performance towards customer requirements
— Establish productive and professional relationships with key stakeholders at customer R&D/Engineering.
— Troubleshooting and resolving customers’ stability, performance, and functionality issues

Celeno’s solutions deliver the best Wi-Fi User Experience, network manageability, and operational efficiency. Celeno’s field-proven Wi-Fi chipsets and software have been successfully integrated into numerous OEM devices and have been deployed in tens of millions of homes around the world by almost 100 leading service providers worldwide. You will find Celeno-based products deployed in home gateways, routers, set-top boxes, Wi-Fi extenders, IoT hubs, small cells, hotspots, and industrial Wi-Fi devices, designed and manufactured disruptive concurrent dual-band, dual transceiver, single-chip architecture that can drive aggregated PHY Data Link speeds up to 6Gbps.