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Newage Solutions is a privately owned software product development, engineering, and IT consulting services company. Currently, the company is actively working on developing advance solutions for iGaming, Forex trading platform, Microcredit project.
10 июля 2019

Technical App Support Engineer (Overonix) (вакансия неактивна)

Киев

Необходимые навыки

• At least 1 year of experience in 2nd or 3rd Level Application Support
• Upper-Intermediate English level (spoken and written)
• Deep understanding and working experience with databases
• Development or backend project experience
• Software Implementation or integration project participation

Предлагаем

• Competitive compensation depending on experience and skills
• Long-term employment
• Career growth opportunities
• Compensation for sick lists and regular vacations
• English classes with native speaker
• Health insurance
• Free lunches
• Comfortable office near Dorohozhychi metro station

Обязанности

• Investigate technical issues with client integrations
• Delegate issues to downstream teams for deeper investigation
• Coordinate with Product team to troubleshoot and devise solutions
• Maintain relationships with customers through customer feedback surveys
• Guiding customers though installation of our platform and basic configuration

О проекте

You will be involved in the development of the ecosystem that will include such services as: Trading platform, CRM, BI (Reporting System), Roles/Permissions, Chat System, Client Engagement, Dialling system, etc.
The main goal of which will be achieving the most user friendly system that will help you:
• Measure and increase the efficiency of employees
• Measure and increase LTV of Clients
• Full control and understanding of the business