NetHunt CRM is a sales and automation tool that lives inside Gmail. Today, NetHunt CRM blends entirely with Gmail, placing the full-featured CRM right next to your emails, as well as with other Google Workspace apps, LinkedIn, Intercom, and more!
2 травня 2023

Senior Customer Support Manager (Global) (вакансія неактивна)

Київ, віддалено

NetHunt CRM is a sales and productivity tool inside Gmail to help sales teams and small businesses manage leads, nurture customer relations, monitor sales progress, and close more deals.
We are looking for Customer Success Expert to join our team! If you’re passionate about communicating, closing deals, and retaining customers, don’t hesitate to apply right now :)

What you’ll get to do:

Handle and resolve customer requests and complaints through chats and emails.
Be a product expert and consultant to NetHunt users.
Aid in product design and product development.
Mediate between clients and the team.
Minimize customer churn.
Night shifts — every other week (4 pm — 12 am).

Required skills:

English level (Advanced).
Excellent communication and interpersonal skills.
Highly organized and able to multitask.
Passion for service.
High computer literacy and ability to learn new software.
Knowledge of customer success processes.
Self-driven and proactive nature.
Ability to work with the team and independently.

Working conditions:

Competitive salary.
Health insurance with premium-level clinics.
Covered 20 days of vacation and unlimited sick leave.
Great team with no bureaucracy and easy communication.
50% compensation for any work-related courses and training.
Friendly and encouraging environment.
Cozy office with internet and generator.