Customer Success Manager (вакансія неактивна)

— English level (Advanced).
— Excellent communication and interpersonal skills.
— Highly organized and able to multitask.
— Passion for service.
— High computer literacy and ability to learn new software.
— Knowledge of customer success processes.
— Self-driven and proactive nature.
— Ability to work with the team and independently.

— Competitive salary.
— 20-day paid vacation, 100% paid sick leave.
— 8-hour work day and 5-day work week.
— Compensation of work-related courses or training.
— Friendly and encouraging environment.

— Deliver pre-sales product demonstrations.
— On-board clients.
— Evaluate and improve tutorials and other communication infrastructure.
— Be a product expert and consultant to NetHunt users.
— Aid in product design and product development.
— Mediate between clients and the team.
— Handle and resolve customer requests and complaints.
— Minimize customer churn.
— Night shifts — every other week (4 pm — 12 am).

NetHunt CRM is a sales and productivity tool inside Gmail to help sales teams and small businesses manage leads, nurture customer relations, monitor sales progress, and close more deals.
We are looking for Customer Success Expert to join our team! If you’re passionate about communicating, closing deals, and retaining customers, don’t hesitate to apply right now :)