Delivery Manager (вакансія неактивна)

NerdySoft is a dedicated software development team provider specializing in Software Product Engineering. We are working mostly with the USA and European clients.

With vast expertise in FinTech, CreditTech, HealthTech, and E-commerce, NerdySoft develops scalable solutions for the most complex technical issues that businesses of all sizes face across industries.

Because of the consistent growth of our business, NerdySoft is looking for an experienced Delivery Manager to continue delivering great quality services to our clients.

Requirements :
— 5 + years of full-time practice in the management area and 2+ years as a Sr.Project Manager/ Delivery Manager/Program Manager;
— Experience in managing 40+ FTE (4+ cross-functional teams in parallel);
PM/Team Lead supervision skills;
— Expertise in managing different types of projects: Fixed price, Time and Material, dedicated team, staff augmentation;
— Proficient in full ownership of portfolio development (strategic planning, budget management, scope, schedule, quality, people development) aligns with the customer business priorities, KPI and company goals;
— Experience in acting as the main point of contact for clients or stakeholders (management expectation, conflict/escalation management, risk mitigation, customer satisfaction, account development);
— Practice supervision of the hiring process experience;
— Confident in Agile project management methodologies;
— Strong knowledge of SDLC and methodologies;
— Experience with pre-sales process leading and forming offers;
— Presentation skills;
— Advanced level of written and verbal English;
— The possibility of traveling abroad for business trips to clients.

Would be a plus:

— Technical background as a Software engineer, QA engineer, DevOps engineer, etc.;
— Expertise in the Fintech domain;
— Experience in PM mentoring, PMs’ team leading.

Responsibilities:

Portfolio management:

— Develop and maintain a portfolio strategy that aligns with the organization’s business priorities, KPIs, and company goals;
— Manage the portfolio budget, tracking expenses and ensuring alignment with financial goals;
— Collaborate with business stakeholders to understand strategic goals and objectives;
— Set up the management strategy for the projects (management framework, team structure, account development);
— Develop risk mitigation strategies and contingency plans to address potential issues;
— Prepare and deliver regular portfolio status reports to stakeholders;
— Maintain comprehensive project documentation, including plans, schedules, and reports.

Client Focus:

— Act as the main point of contact for clients or stakeholders;
Maintain effective communication with business stakeholders, providing regular updates on project progress, changes, and potential impacts;
— Address stakeholder concerns and ensure transparency in decision-making;
— Manage client expectations and ensure customer satisfaction;
— Gather feedback and incorporate it into project improvements.

People Focus:

— Foster a collaborative and positive work environment;
— Resolve conflicts and challenges that arise within the project team;
— Provide PM/Team Lead supervision;
— Supervise the hiring process;
— Take part in performance and salary review of team members.

Presale process:

— Work closely with the sales team to understand client requirements and tailor presale efforts and solutions proposals accordingly;
— Collaborate with sales and technical teams to ensure accurate representation of the offerings.

We offer:

— Long-term and stable cooperation ;
— Opportunity to work with international business leaders on next-generation products;
— Ability to manage portfolios of a few clients;
— Close cooperation with the NerdySoft Core Team;
— Modern and comfortable office in Lviv city center;
— Flexible working hours with no overtime;
— Regular salary review based on employee performance;
— 50% compensation for certifications, conferences, training, and other working events;
— 50% compensation for English courses;
— 18 working days of annual paid leave (+additional days of leave for company loyalty);
— Regular great corporate events;
— Access to a corporate library.