Enterprise platform for remote hiring of vetted IT specialists. We have worked in IT for several decades now, and we have seen it all. We have heard HRs praising fringe benefits and team-building. It’s okay, but it can be simplified. Do you still believe in free cookies, company growth, educational allowance, and loans coverage?
17 ноября 2021

Business Analyst

Киев, удаленно

Responsibilities:

— Gathering and detailing customer business requirements, writing TOR for development
— Negotiating technical requirements between project stakeholders
— Describing user stories and user acceptance specifications
— Creation / updating of project documentation, user guidebooks (Notion)
— Gathering requirements, writing TOR for building graphical reporting in Grafana (or similar service)
— Validation of custom requirements
— Analysis of existing business processes and identification of bottlenecks and ways to fix them.

Must Have:

— 2+ years of experience as a BA
— Understanding of customer-centric product principles
— Experience with building analytics reporting / dashboards
— Experience working with chatbots
— Experience with documentation and project materials in (Notion, Confluence, etc.)
— English at least Upper Intermediate

Would be plus:

— Understanding of NodeRed, Corezoid
— Experience in writing SQL queries
— Experience in Grafana
— Experience in product development
— Understanding of basic support metrics (SLA, FCR, etc.)
— Experience in domains: Internal HR, Recruitment, BI

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