N-iX is a Ukrainian IT company with over 17 years of excellence as a reliable technology partner for innovative companies in Northern America, Great Britain, Nordics, and Europe.
24 июня 2019

Technical Support Engineer (вакансия неактивна)

Львов

Our Client is an independent software vendor and a leading global provider of software solutions for Enterprise Architecture, Business Process Analysis and Application Portfolio Management headquartered in London. The Client has customers spanning the Americas, EMEA, Australasia and Asia-Pacific regions as well as all verticals sectors, both government and commercial. Core capabilities provided by the Product include an enhanced Microsoft Visio diagramming interface, a powerful central repository for all enterprise architecture or business process models and documentation, and a range of tools for visualization, analysis and decision making.

Desirable skills:
• MS Office and Visio experience
• Application Support Experience welcome but not absolutely required

Responsibilities:
• Providing technical support for our Consultancy and Sales Team
• Managing incident lifecycle in Zendesk
• Engaging with other teams within geographically dispersed organization in order to provide best possible product support
• Carrying out iServer upgrades and installations Technical Skills

A successful candidate should have experience in:
• Windows Server
• SQL Server administration and troubleshooting (Database Engine, Reporting Services, Integration Services)
• IIS administration and troubleshooting
• MS Office and Visio General software installation, configuration and troubleshooting.
• Experience of Active Directory, DNS and Windows networks
• Windows Server 2012, 2016 experience

We offer:
• Flexible working hours
• A competitive salary and good compensation package
• Possibility of partial remote work
• Best hardware
• A masseur and a corporate doctor
• An inspiring and comfy office

Professional growth:
• Challenging tasks and innovative projects
• An individual development plan
• A personal education budget
• Mentorship program
• Business trips

Fun:
• Corporate events and outstanding parties
• Exciting team buildings
• Memorable anniversary presents
• A fun zone where you can play video games, foosball, ping pong, and more.