N-iX is a Ukrainian IT company with over 17 years of excellence as a reliable technology partner for innovative companies in Northern America, Great Britain, Nordics, and Europe.
24 июня 2019

Technical Support Engineer (вакансия неактивна)


Our Client is an independent software vendor and a leading global provider of software solutions for Enterprise Architecture, Business Process Analysis and Application Portfolio Management headquartered in London. The Client has customers spanning the Americas, EMEA, Australasia and Asia-Pacific regions as well as all verticals sectors, both government and commercial. Core capabilities provided by the Product include an enhanced Microsoft Visio diagramming interface, a powerful central repository for all enterprise architecture or business process models and documentation, and a range of tools for visualization, analysis and decision making.

Desirable skills:
• MS Office and Visio experience
• Application Support Experience welcome but not absolutely required

• Providing technical support for our Consultancy and Sales Team
• Managing incident lifecycle in Zendesk
• Engaging with other teams within geographically dispersed organization in order to provide best possible product support
• Carrying out iServer upgrades and installations Technical Skills

A successful candidate should have experience in:
• Windows Server
• SQL Server administration and troubleshooting (Database Engine, Reporting Services, Integration Services)
• IIS administration and troubleshooting
• MS Office and Visio General software installation, configuration and troubleshooting.
• Experience of Active Directory, DNS and Windows networks
• Windows Server 2012, 2016 experience

We offer:
• Flexible working hours
• A competitive salary and good compensation package
• Possibility of partial remote work
• Best hardware
• A masseur and a corporate doctor
• An inspiring and comfy office

Professional growth:
• Challenging tasks and innovative projects
• An individual development plan
• A personal education budget
• Mentorship program
• Business trips

• Corporate events and outstanding parties
• Exciting team buildings
• Memorable anniversary presents
• A fun zone where you can play video games, foosball, ping pong, and more.