N-iX is a Ukrainian IT company with over 19 years of excellence as a reliable technology partner for global industry leaders and Fortune 500 companies.
30 жовтня 2023

Senior/Lead Java Full-Stack Engineer with Angular (#1072) (вакансія неактивна)

Київ, Львів, Дніпро, Вінниця, Івано-Франківськ, Тернопіль, віддалено

N-iX is looking for a Lead Support Engineer to join our team. Our customer is the leading school transportation provider in North America, being the owner of more than a half of all yellow school buses in the United States. Every day, the company completes 5 million student journeys, moving more passengers than all U.S. airlines combined and delivers reliable, quality services for 1,100 school districts.

N-iX has built a successful cooperation with the client delivering a range of complex initiatives. As a result, N-iX has been selected as a strategic long-term partner to drive the digital transformation on an enterprise level, fully remodeling the technology landscape for 55,000 employees and millions of people across North America.


  • Lead the team of support engineers
  • Own support tickets and conduct troubleshooting within the existing tools and services
  • Investigate Technical Issues: reported problems and bugs, identify an issue’s root cause, describe an issue’s symptoms
  • Assess an issue’s scope and propose a solution
  • Work with internal cross-functional teams to figure out technical problems
  • While solving technical issues, demonstrate deep understanding of the product value and communicate it clearly to technical and non-technical audiences
  • Troubleshoot areas of poor performance and identify effective solutions to resolve issues both in the immediate future and for the longer term.
  • Document support ticket resolution and apply these fixes for customers


  • 5+ years of Java development experience
  • Experience with Angular 10+ for UI development
  • Understanding of serverless computing (Azure or AWS)
  • Experience with containerization (Docker) for Java applications
  • Strong knowledge of RDBMS (MySQL or PostgreSQL)
  • Strong knowledge of CI/CD approaches using the AWS toolset
  • Experience with OpenSearch (or alternatives like Elasticsearch, etc.)
  • Experience in technical support projects
  • Upper intermediate+ English level
  • Excellent communication skills
  • Leadership background

Would be a plus:

  • Understanding of JS backend development toolset (NodeJS)
  • Experience with non-relational databases (DynamoDB)
  • Good knowledge of AWS ECS and serverless computing
  • Strong knowledge of networking in the cloud (AWS or Azure)

We offer:

  • Flexible working format — remote, office-based or flexible
  • A competitive salary and good compensation package
  • Personalized career growth
  • Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
  • Active tech communities with regular knowledge sharing
  • Education reimbursement
  • Paid vacation days, sick leaves, and days off
  • Healthcare & Sport program
  • Medical insurance
  • Memorable anniversary presents
  • Corporate events and team buildings