Junior CRM Specialist (вакансія неактивна)

We are looking for a detail-oriented and motivated Junior CRM Specialist to join our team. This is an excellent opportunity for someone who is starting their career in CRM, marketing operations, or data-driven customer management and wants to develop hands-on experience with CRM platforms, analytics, and lifecycle communications.

Key Responsibilities:

• Plan, build, and execute omni-channel CRM campaigns across web push, email, and SMS, tailored to different stages of the user lifecycle:
  
  — Onboarding
  — Engagement
  — Re-engagement
  — Retention
• Manage and maintain CRM tools and platforms, ensuring data accuracy and segmentation.
• Create visually engaging and responsive messages that align with product guidelines.
• Analyze campaign performance, interpret key metrics, and generate actionable insights to optimize CRM strategy.
• Collaborate closely with cross-functional teams (Product, Design, Marketing, Analysts, BI) to ensure seamless campaign execution and alignment with overall business goals.

Required Qualifications:

• At least 0,5 — 1 year of experience as a CRM Specialist within the iGaming, Social Casino, or Sweepstakes industries (or any other industries).
• Hands-on experience with push notifications, and emails marketing channels.
• Basic understanding of how to develop omni-channel CRM campaigns based on user lifecycle stages.
• Basic understanding of how to analyze campaign results, draw meaningful conclusions, and build data-driven strategies.

Preferred Qualifications:

• Familiarity with any CRM tools
• Experience in email marketing/account management
• Understanding the best practices for design and deliverability.
• Experience in working with large user databases
• Experience working in a fast-paced, growth-oriented environment.
• Excellent communication and teamwork skills.
• Strong time-management abilities.

YOU’LL GET

• Guaranteed paid vacations, main national holidays and sick leaves
• Employment benefits, such as partial compensation of sports and English lessons
• Medical insurance
• Bonuses on the occasion of marriage; “baby bonuses”

Murka is a socially responsible company, so we actively take part in charity events and promote an ecological style of living (sorting of plastic, “sharing goods”, etc.).