About the Role MTicket is looking for a Senior AI Workflow Automation Business Analyst to help transform the way event operations are planned, managed, and optimized through intelligent automation and AI agents.

Це ключова управлінська позиція, відповідальна за розвиток і ефективність онлайн-продажів компанії.

MTicket is building a production AI Runtime on top of a real ticketing and live events business. We work with data from ticket sales, payments, scanners, live events, venues, artists, marketing, finance, and operations.

We are looking for a strong Senior Business Analyst / System Analyst who can structure complex business processes, translate operational and product needs into clear requirements for the development team, and act as a key link between business, product, and engineering.