Resource/Account Manager (вакансія неактивна)

Mobilunity is looking for a Resource/Account Manager to join our family.

Requirements:

As an account manager:

✔️Serving as the lead point of contact for all customer’s matters and helping customers through email, phone, and in-person meetings;
✔️Ensuring the timely and successful delivery of our services;
✔️Engaging in organizational issues, processes, and workflows in order to help teams operate more effectively;
✔️Collaborating with teams to facilitate client’s needs fulfillment and to improve the quality of cooperation;
✔️Assisting with challenging client requests, resolving complaints and preventing additional issues by improving processes;
✔️Business trips arrangements;
✔️Invoicing plan preparing, sending, monitoring, together with payments and accounting paperwork collection.

As a resource manager:

✔️Organizing and maximizing the effective work of every “subordered” person;
✔️Responsible for administrative, disciplinary and organizational questions (workday schedule, planned vacations, sick leaves, lateness, etc);
✔️Responsible for motivation and professional growth of employees and caring about the development of the team`s attitude and discipline;
✔️Gathering, organizing, reporting, and sharing feedback from customers, management and team;
✔️Understanding projects involvement and tasks and assignments clearness and DOability to the resource;
✔️Knowing, managing and propagating Company’s values, principles, and work awareness in daily communications.

Few words about the ideal candidate:

🐳We need someone with a background of working with clients/HR (both — would be ideal);
🐳People-oriented, challenge-oriented, results-oriented personality;
🐳Energetic + initiative AND calm + the tact sense at the same time;
🐳Passionate and caring;
🐳Good communicative skills + good English, both spoken and writing (Upper-intermediate level);
🐳Experience of work with Gmail/Word/Excell, Drive.

Joining the team you will get

👪 The friendliest community of like-minded IT-people;
🤓 Open knowledge-sharing environment — exclusive access to a rich pool of colleagues willing to share their endless insights into the broadest variety of modern technologies;
💪 Mobilunity Medical Insurance program designed to attend our teams’ needs;
🤧 Paid vacations and sick leaves, including 5 paid days per year that don’t require a sick note;
💳 Fair salary and 100% taxes coverage — don’t worry about possible taxes raise — we will get you covered ;)
🏙️ Perfect office location: city-center, 900m from Lukyanivska metro station, a green and spacious neighborhood with lots of cafes and supermarkets nearby;
🪑 No open-spaces setup — separate rooms for every team’s comfort and multiple lounge and gaming zones on all of the 3 floors;
🏴󠁧󠁢󠁥󠁮󠁧󠁿 English classes in 1-to-1 & group modes with elements of gamification;
🏄‍♂️ Neverending fun: sports events, tournaments, music band, multiple affinity groups.

COME ON BOARD, AND LET’S GROW TOGETHER!