brightfin is a revolutionary, subscription-based software provider of IT Expense Management and IT Finance Management (ITFM) solutions offered natively through ServiceNow or as a SaaS platform. brightfin helps companies manage IT assets and expenses related to mobile, telecom (fixed / voice & data), and cloud.
21 апреля 2021

Customer Delivery Manager\Implementation Manager (вакансия неактивна)


Необходимые навыки

A minimum of 3+ years as an Implementation or Professional Services project manager or IT consulting engagement leader.
Managing Client expectation and Project timeline
Experience in holding at least 3 years’ experience in managing Agile projects
Bachelor’s degree in Computer Science, Information technology, Organizational Change, or a related field preferred but will consider applicants with equivalent work-related experience.
PMP preferred, project management experience required.
Experience in effective team management
Experience managing projects deploying Web Technologies (XML, HTML, JavaScript, Web Services, etc.)
Project team leading with an understanding of project management methodologies and principles
Program definition and management. Managing multiple projects and initiatives in very large customer accounts
Building Cross-functional teams to work in major accounts.
Strong English level at least Upper-intermediate level
Very strong communication skills

Будет плюсом

* ITSM/ITIL knowledge
* ServiceNow experience
* Experience in B2B/B2G


Fun and exciting corporate culture of transparency, productive challenging & innovation
Flexible work environment
Educational events
Paid sick days/vacations: ROWE approach
Theme parties
Health Insurance
English courses


Fully responsible for every customer delivery (incl. deliverables of TEM)
Coordinate the delivery and operational activities
To take overall responsibility for ensuring the project and its outputs are planned, managed and delivered in accordance with agreed work-plans and objectives.
Responsible for committing to timelines and delivering accordingly
Ensures cooperation with the Customer ServiceNow Team
Drives and coordinate all technical implementation (Product and Customizations)
Managing project tasks in Teamworks
Understands and digitalize customer workflows and integrations
Ensures billable work is delivered in time and quality
Managing reports and necessary documentation both technical and business requirements
Collaborates with CSD, TEM and MobiChord teams to fulfill the project requirements
Monitors project progress and reports accordingly to CSD

О проекте

MobiChord software helps large companies (B2B, enterprise-scale) manage everything related to telecommunications and cloud services, as well as reduce labor costs by 69%, make processes 86% quicker, reduce operational costs up to 32%. At the scale of our customers such as Siemens, Adidas this translates to millions of dollars of savings + much happier people.
We automate all major business processes, be it ordering a new phone or requesting virtual machine from Amazon, etc., thus through integration with major telecom and cloud providers via APIs.
We analyze all the data, automatically suggest where they waste money and allow to fix it through our automation.
And on top of it all is our great passion for providing amazing consumer-like User Experience that is reflected in our Portals and UIs.